Privacy Policy

By using our website, you hereby consent to our Privacy Policy and agree to its terms.  This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal and Sensitive Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.qldspecialisedscaffolding.com.au. This policy is not applicable to any information collected offline or via channels other than this website.  

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.  

What is personal information?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect may include: names, addresses, email addresses, phone and facsimile numbers. We collect your Personal Information for the primary purpose of providing our services to you and letting you know about other products of services that may be relevant to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. We do not sell or give away access to the personal information you provide to us.  While we may use some information such as comments or testimonials for our marketing purposes or improving our service, we will never disclose your full address, your phone or fax number, or your email address.  Your full name will only ever be disclosed if you have already disclosed it while making the comment or testimonial (for example if you have done this via a social media site).  

What is sensitive information?

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

If you place your sensitive information on our social media accounts (for example via facebook or linkedin), we may not be able to erase it even if you request it.  Please be mindful of placing any sensitive or identifying information on any social media platform.  

Collecting and storing of personal or sensitive information

The main way we collect Personal or Sensitive Information about you is when you give it to us. For example:

• when you contact us
• when you submit information to our website
• when we contact you and you tell us information
• when you ask for access to information we hold about you.

Your Personal or Sensitive Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal or Sensitive Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Information. However, your Information may be kept up to 7 years, although we are not obliged to do so.  

Disclosure of personal or sensitive information

Your Personal or Sensitive Information may be disclosed in a number of circumstances including the following:

• Appropriate and competent third parties or advisors that are necessary for us to provide a service you have asked us to provide
• Third parties when you consent to the use or disclosure, and
• Where required or authorised by law.

If you have questions or concerns about how your information may be disclosed, please contact us on admin@qldspecialisedscaffolding.com.au and we will answer your questions, or delete the information you are concerned about.  

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and may also collect the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.  

Testimonials

If you provide us with a testimonial, you give us your consent for the use of your name and the date to be displayed on our website or in our other marketing material, together with the content of the testimonial that you provide.  

Social networking services and links to other websites

We may provide links to other websites or use social networking services such as LinkedIn and Facebook to communicate with the public about our work. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal or sensitive information. We may use it to help us to communicate with you and the public, or for our marketing and business improvement purposes. The social networking service will also handle your personal information for its own purposes.  

How we use Cookies and other identifiers

We use a range of tools provided by third parties including search engine browsers and our web hosting company, to collect or view website traffic information. These sites have their own privacy policies. We also use cookies and session tools to improve your experience when accessing our websites. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some website features may not function properly without cookies.  

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  We do not have control over these third-party websites and will not be able to remove your data from them if you choose to use them.  

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.  

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

 

Log Files

The Queensland Specialised Scaffolding website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Privacy Policy Template.  

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

• Google  https://policies.google.com/technologies/ads

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on https://qldspecialisedscaffolding.com.au, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Queensland Specialised Scaffolding has no access to or control over these cookies that are used by third-party advertisers.  

Third Party Privacy Policies

Queensland Specialised Scaffolding’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.  

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Any other form of personal or sensitive data may be held up to 7 years, but we have no obligation to do so. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.  

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  

Where your data is sent

Visitor comments may be checked through an automated spam detection service.  

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Queensland Specialised Scaffolding does not knowingly collect any Personal Identifiable Information from children.  If you think that your child provided any kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.  

Questions or Concerns?

If you have any questions or concerns about the Queensland Specialised Scaffolding Privacy Policy or your data, please contact us at admin@qldspecialisedscaffolding.com.au. Alternatively you can telephone us on 0437 553 028.